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Shipping to Germany
The order is delivered by DHL or DPD to the delivery address of the customer. The delivery period is 3-6 weekdays provided that the products are available from our stock or the stock of the manufacturer.
Shipping & Handling charges (Germany)
For packaging and postal rate of orders shipping to Germany we charge 4.90 EUR. Bulk goods and products over 31 kg are charged whith the costs thereby incurred. The customer is informed about these costs before the product is shipped. The customer has to pay an additional fee if the payment method is cash on delivery.
Shipping & Handling charges (Europe without Germany)
For packaging and postal rate of orders shipping to the following countries we charge 9.80 EUR: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia (Slovak Republic), Slovenia, Spain, Sweden. Bulk goods and products over 31 kg are charged whith the costs thereby incurred. The customer is informed about these costs before the product is shipped. The customer has to pay an additional fee if the payment method is cash on delivery.
Shipping & Handling charges (rest of the world)
For packaging and postal rate of orders shipping to countries not mentioned above we charge 30.00 EUR. Bulk goods and products over 31 kg are charged whith the costs thereby incurred. The customer is informed about these costs before the product is shipped. The customer has to pay an additional fee if the payment method is cash on delivery.
Payment
The following payment methods are available: Credit Card, Cash on delivery, cash in advance. Another payment method can be discussed.
Damages in transit
The carriers are liable for defects according to their conditions of delivery. Please check if the products are free of damage and the order is complete when you receive the delivery. If there is a problem (damage) with the delivery please inform the carrier and us at once.
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